Redemption Process

Some important points that need your attention while you opt for any redemption benefit/s.

• During online registration for the offer, contact person's name should be same as written on the copy of purchase invoice.
• During upload of the documents, kindly ensure that all documents are clearly visible and file size should not be more than 2 MB.
• At the time of registration, kindly keep a scanned copy of the following documents:
  1. A copy of purchase invoice,
  2. A barcoded notebook/desktop serial number sticker (same can be taken from cardboard packaging), in case of serial no. not available.
  3. A copy of your valid Govt ID proof(Like Aadhaar Card, Pan Card, Driving License, Passport Copy).
• During the registration process, you will be asked to re-confirm your email ID and validate your mobile number through OTP process, so you are requested to complete this process to proceed further. Re-confirmation of email ID and Mobile number is a mandatory step to ensure that all important communications related to the offer and all your offer benefits reach to you directly.
• Select source of purchase and dealer name, and valid SKU. Post that offers will be displayed along with offer fee, make a selection of single or multiple offers based upon choice and offer amount will be shown accordingly, please check complete details before you click on Submit button. Upon successful submission of details, a thank you page will open, please make a note of your redemption code, that will be a ready reference number for all future communications with redemption cell. Registration should be completed within 14 days of purchase of the product.
• Within next 2 working days of the registration:
  1. In case of Payment already done at the time of registration : You will receive an approval email and as per terms of the offer, all claimed benefit/s shall be emailed to your registered Email ID/registered address within 30 days from the date of payment receipt.
  2. In case of Payment to be made : You will receive an email with preliminary approval of your redemption request. If your details are in order, you will be advised to visit payment link to make the payment of the offer. This option will be open for 10 days from the date of this email. Post successful receipt of payment, offer processing shall start and approval SMS will be shared on your registered mobile number. As per terms of the offer, all claimed benefit/s shall be emailed to your registered Email ID/registered address within 30 days from the date of payment receipt.